Privacy policy

Last updated: September 22, 2026

Agape Love Films respects your privacy and is committed to handling your personal information thoughtfully, transparently and securely.

This privacy policy explains what information Agape Love Films collects, why it is collected, how it may be used and shared, and the choices available to you when you visit agapelovefilms.com, join the email list, make an inquiry or book a photography service.

Who we are

Agape Love Films is a photography business based in Toronto, Ontario, serving clients throughout Toronto and the Greater Toronto Area.

For questions about this policy or how your personal information is handled, please contact:

Agape Love Films
Privacy contact: Tia Chung
Email: contact@agapelovefilms.com
Mailing address: 1655 Dupont St #24, Toronto, ON M6P 3T1
Website: https://agapelovefilms.com

Information we collect

Depending on how you interact with Agape Love Films, we may collect:

Your name, email address, telephone number and mailing address
Information submitted through inquiry, booking and newsletter forms
Details about your photography needs, event, family or session
Names, ages or other relevant details about people participating in a session
Contracts, questionnaires, invoices, payment status and booking history
Photographs, videos and audio created during a session
Messages and communications exchanged before, during and after a booking
Newsletter preferences and records of consent
Testimonials, reviews or feedback you choose to provide
Technical information such as your browser, device type, IP address and website activity
Any other information you voluntarily provide

Please avoid submitting sensitive personal information that is not necessary for your inquiry or photography service.

How we collect information

We may collect personal information when you:

Visit or interact with the Agape Love Films website
Submit an inquiry or contact form
Join the Agape Love Films email list
Book, pay for or participate in a photography session
Complete a questionnaire, agreement or model release
Communicate with us by email, telephone, social media or another platform
View, download or order from a client gallery
Submit a testimonial, review or referral
Otherwise choose to provide information to us

Some technical information may also be collected automatically through cookies, analytics services and similar technologies.

How we use your information

We may use your personal information to:

Respond to inquiries and communicate with you
Recommend, plan and deliver photography services
Schedule sessions and manage bookings
Prepare agreements, questionnaires and invoices
Process payments and maintain business records
Create, edit, deliver and store photographs or videos
Provide access to private client galleries
Offer customer support and respond to requests
Send newsletters, photography tips, session announcements and occasional offers when you have consented
Maintain records of consent, subscription preferences and unsubscribes
Improve the website, services and client experience
Prevent fraud, misuse, security threats and spam
Meet legal, accounting, tax and regulatory obligations

We will not use your personal information for a new purpose without obtaining consent when required.

Photographs and portfolio use

Photographs and videos created during a paid or complimentary session may contain identifiable personal information.

Agape Love Films may process and deliver these images as required to provide the photography services you requested. Delivery of your gallery does not automatically give Agape Love Films permission to publish your images.

Images will only be used publicly for purposes such as the Agape Love Films website, portfolio, blog, social media, advertising, studio samples or promotional materials where permission has been obtained through an agreement, model release or another clear form of consent.

You may contact us if you have questions about previously granted image-use permission. Withdrawal requests will be considered in accordance with the applicable agreement, legal requirements and uses that have already occurred.

Children’s information

Photography sessions may include children. Information about a child should only be provided by their parent, legal guardian or another person authorized to provide it.

Where consent is required for collecting, using or publishing a child’s personal information or images, Agape Love Films will seek permission from the appropriate parent or legal guardian.

The website and email list are not intended for children to use independently.

Email communications

You will only receive promotional emails from Agape Love Films where you have provided consent or where another lawful basis permits the communication.

When you join the email list, we may collect your name, email address, consent record, signup source, subscription preferences and engagement information.

Every marketing email will provide a way to unsubscribe. You may withdraw your consent at any time by:

Selecting the unsubscribe link in an email
Updating your subscription preferences
Emailing contact@agapelovefilms.com

Unsubscribing from marketing does not prevent Agape Love Films from sending necessary service messages related to an active inquiry, booking, payment, agreement or gallery.

Cookies and analytics

The Agape Love Films website may use cookies and similar technologies to:

Support essential website functions
Remember preferences
Understand how visitors use the website
Measure website performance and marketing activity
Improve content and the visitor experience
Help prevent fraudulent or automated activity

You can adjust your browser settings to block or remove cookies. Some website features may not function properly if cookies are disabled.

Where required, you will be given an opportunity to manage non-essential cookies through the website’s cookie controls.

Service providers

Agape Love Films uses trusted service providers to operate the business and deliver services. These may include:

Website hosting and content-management providers
HoneyBook for inquiries, contracts, scheduling, invoices and client management
MailerLite for forms, subscriber records and email communications
Pic-Time for client galleries, image delivery and related services
Payment-processing providers
Cloud storage, email, analytics and security providers
Professional advisers such as accountants, insurers or legal counsel

These providers may only receive the information reasonably necessary to perform their services. Their handling of information is also governed by their own privacy policies and contractual obligations.

Some providers may store or process information outside Canada. When information is processed in another country, it may be subject to that country’s laws and accessible to its courts, law-enforcement agencies or regulatory authorities.

When information may be shared

Agape Love Films does not sell or rent personal information.

Information may be shared:

With service providers supporting the purposes described in this policy
With photographers, assistants or contractors involved in delivering your session
When you direct or authorize us to share it
When required to complete a transaction or provide a requested service
To comply with a legal obligation, court order or lawful request
To protect the rights, safety, security or property of Agape Love Films, its clients or others
In connection with a business reorganization, sale or transfer, subject to appropriate confidentiality protections

How long information is kept

Personal information is retained only for as long as reasonably necessary to:

Provide the requested services
Maintain client and gallery records
Fulfil contractual commitments
Meet legal, accounting, tax and insurance obligations
Resolve disputes
Maintain consent and unsubscribe records
Protect the legitimate interests of Agape Love Films and its clients

Retention periods vary according to the type of information and the reason it was collected. When personal information is no longer required, it will be securely deleted, destroyed or anonymized where reasonably possible.

Because photography files can serve as meaningful records for clients, Agape Love Films may retain edited images and related project files for a period after delivery. Long-term or permanent storage is not guaranteed unless specifically agreed in writing. Clients are responsible for downloading and safely backing up their delivered galleries.

How we protect information

Agape Love Films uses reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information.

These measures may include:

Password-protected accounts and devices
Restricted access to client information
Secure third-party platforms
Private or password-protected client galleries
Software updates, backups and security controls
Secure deletion or destruction practices

No website, email system, cloud service or storage method can be guaranteed completely secure. If a privacy or security incident creates a real risk of significant harm, Agape Love Films will respond and provide notice as required by applicable law.

Your choices and privacy rights

Subject to applicable law, you may request:

Access to personal information held about you
Correction of inaccurate or incomplete information
Information about how your personal information has been used or shared
Withdrawal of consent for certain future uses
Deletion of information that is no longer required, where legally permitted
A review of a privacy concern or complaint

To make a request, email contact@agapelovefilms.com. We may need to verify your identity before responding.

Some information may need to be retained despite a deletion or withdrawal request when required for legal, contractual, accounting, security or record-keeping purposes.

Third-party websites

The website may contain links to third-party websites or services. Agape Love Films is not responsible for the privacy practices, content or security of those external services. Please review their privacy policies before providing personal information.

Changes to this policy

This privacy policy may be updated as Agape Love Films, its services or applicable legal requirements change.

The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through the website or by email where appropriate.

Questions or concerns

If you have a question, request or concern about this privacy policy or the handling of your personal information, please contact:

Tia Chung
Agape Love Films
Email: contact@agapelovefilms.com
Mailing address: 1655 Dupont St #24, Toronto, ON M6P 3T1